Strategic Decision-Making Just Got A Lot Easier

Just determine the purpose for the survey, identify the information you expect to capture, write the questions, select the response type (yes/no, multiple choice/one answer, multiple choice/multiple answers, number or open-ended), and write the answer choices when applicable. With the click of a button, your survey is instantly available on the Internet for access by anyone, anywhere.

Once the results have been captured into the Decision Survey database, the information can easily be exported into a spreadsheet for analysis or graphical presentation. Additionally, you can use any reporting tool such as Integra for Notes, Snap! or Crystal Reports to create detailed analysis of your survey. DSB provides a Survey Reporting database that allows you to store these reports, associated them with specific surveys and notify individuals of the report for review or future use. Decision Survey In A Box enables anyone on the Lotus Notes network (with proper access) to monitor, analyze, and report on the responses from published surveys.

There are key elements that need to be considered in creating a survey. ETS can advise and consult with you to assure that all steps are addressed to assure the success of the survey and to capture of useful data. Below are just some of the many items that you may need to consider before launching a survey and DSB can assist you with all of them:

• Planning – ETS has learned that an organization needs to think about what they want to learn from the results and construct questions that will gather this data. Broad questions like "How satisfied are you with our organization" are of little use since they do not tell you what you might be doing right or wrong.
• Quantitative and Qualitative questions - Quantitative data makes for nice presentations, but often leaves you wondering what is behind the numbers. By including "write-in" questions, you can verify the quantitative numbers. Even though reading through the comments provided by respondents is time consuming, these comments can often reveal important information not uncovered in the numbers.
• Demographic questions - It is likely that different groups of people responding to the survey will have different answers to the items. The only way to uncover where these differences lie and pinpoint potential issues is to include the appropriate demographic questions. The DSB solution allows you to select whether or not you capture demographic aspects of the respondent population or gather anonymous feedback.

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• Provide access to anyone with a Web browser or Lotus Notes client
• Reduce market survey costs by eliminating manual data entry, postage, and phone calls
• Develop custom surveys to fit your company needs for feedback information
• Mail notification of survey responses received
• Provide better customer support by tailoring your company service to meet customer needs
• Multi-lingual capability
• Multi-country capability
• Numeric responses
• Survey section titles
• 80 questions per survey
• Email to the survey respondent when the survey is completed
• Demographic tracking of the survey respondents
• Survey Reports database (used to house the survey result analysis files)
• Design questionnaires with no prior technical web knowledge
• Several sample survey library templates to help get you started
• Multiple question types to handle any questions you need to ask
• Be able to restrict access to publish, create or take particular surveys to only those specific groups or individuals you identify
• Scales easily to suit any project in any organization
• Export your results to external packages such as Integra for Notes, or your favorite spreadsheet
• Provides notification, reminder and feedback options for interactive communication with respondents

Your organization may find the need to tailor certain areas of Decision Survey In A Box to fulfill specific needs. By purchasing the Software Developer’s Kit, your company, an Authorized ETS Partner or ETS can modify these applications or integrate them with any third-party applications such as reporting tools or other legacy systems to further extend your survey capabilities.

	Manufactured and Distributed By:
	Emerging Technology Solutions, Inc.
	10698 Deerfield Road, Suite 100 Franktown, Colorado 80116 USA (800) 558-4269 (303) 688-1987 Phone (501) 695-2006 Fax www.etsgroup.com